What are the check-in and check-out times at Beach Palace Family Resort & Spa?
Check-in is at 15:00 and check-out is at 12:00.
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Beach Palace Family Resort & Spa, Cancun
305US$
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Key details
About the Hotel
Boulevard Kukulcan, Km. 11.5,
Cancun,
Mexico,
77500,
Quintana Roo
- Steps from the beach
Great
8.5
8.4
4.6
3.9
Loved by guests
"The rooms were very spacious with a comfortable terrace to chill."
"The beach is one of the most beautiful ones that I've seen in my many trips to Cancun."
"The food was incredible (especially at the sit-down restaurants - yes, you have to get in line 10-15 minutes early, but you can grab a drink and hang out!)."
Beach Palace offers a
Rooms & Amenities
Each room at Beach Palace is a private paradise with a
Dining Options
Dining options at Beach Palace include
Leisure & Activities
Beach Palace features a
Services & Location
Beach Palace also includes services such as a
“In my opinion, the Beach Palace strikes a chord with families seeking both luxury and convenience, situated right on Cancun's beachfront. The inclusion of premium beverages and gourmet dining adds a layer of indulgence, while the kid's club ensures that younger guests are well-cared for. Despite some signs of wear, the dedicated staff and engaging activities make it, in my view, a solid option for a memorable family escape.”
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Superior Governor Suite Ocean View King Size Bed
2 persons
59 m²
1 King-size bed
Shower
Coffee machine
room details
Superior Deluxe Lagoon View
2 persons
41 m²
1 King-size bed
Shower
Coffee machine
room details
Superior Two Bedroom Presidential Suite Ocean View Kids & Teens
2 persons
97 m²
1 King-size bed and 1 Sofa bed
Shower
Coffee machine
room details
Superior Family Deluxe Kids & Teens
2 persons
90 m²
1 King-size bed
Shower
Coffee machine
room details
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Price and Room Availability
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Free Wi-Fi
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Lift
- Currency exchange
- ATM/Cash machine
- Barber shop
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Diving
- Snorkelling
- Golf course
- Billiard tables
- Table tennis
- Fishing
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
Business
- Business centre
- Meeting/ Banquet facilities
Children
- Babysitting/Child services
- Children's buffet
- Board games
- Children's pool
- Water slides
- Children's play area
- Kids club
- Game room
Spa & Leisure
- Rooftop pool
- Beach access
- Beach umbrellas
- Sun loungers
- Entertainment
- Leisure/ TV room
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Beauty treatment
- Back massage
- Head massage
- Full body massage
- Foot massage
- Public Bath
- Pool with view
Room features
- Air conditioning
- Mini-bar
- Soundproofed rooms
- Sitting area
- Terrace
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
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Dining Onsite
Beach Palace Family Resort & Spa offers a delightful array of dining options that cater to every palate, from vibrant international dishes to comforting Italian classics. With family-friendly environments and diverse menus including vegetarian and gluten-free choices, guests can savor their meals in various enchanting settings, making each dining experience a relaxed escape.
TEQUILA
International
Ambiance
Family-friendly atmosphere with a lively yet relaxed setting.
Key Offerings
Enjoy a variety of international dishes for breakfast, lunch, and dinner, including vegetarian, vegan, gluten-free, and dairy-free options, perfect for families looking to indulge during their stay.
Reservation
No
Open daily from 06:30 - 16:30 and 18:00 - 22:30
BOCELLI
Italian
Ambiance
Cozy family-friendly dining, creating an inviting atmosphere for shared meals.
Key Offerings
Delight in authentic Italian cuisine featuring classic pasta dishes, pizzas, and more, with vegetarian, vegan, and gluten-free choices available for dinner.
Reservation
Recommended
Open daily from 18:00 - 23:00
WOK
Asian
Ambiance
A family-friendly dining space that combines modern design with Asian flair.
Key Offerings
Savor flavorful Asian dishes, including vegan and gluten-free options, in a casual yet refined setting, available for dinner.
Reservation
Recommended
Open Monday, Tuesday, Wednesday, Saturday, and Sunday from 18:00 - 23:00
AGRA BY WOK
Indian
Ambiance
Family-friendly setting with a touch of vibrant Indian decor.
Key Offerings
Experience aromatic dishes rich in spices with vegetarian, vegan, and gluten-free selections, exclusively offered for dinner on select days.
Reservation
Recommended
Open Thursday and Friday from 18:00 - 23:00
TAVOLA
Italian
Ambiance
Warm, inviting atmosphere perfect for family gatherings.
Key Offerings
Indulge in authentic Italian dishes with an emphasis on vegetarian and vegan culinary delights, open nightly for dinner.
Reservation
Recommended
Open daily from 17:30 - 22:30
SMOKEHOUSE
Pizza and Grill/BBQ
Ambiance
Casual and vibrant family-friendly venue, with a relaxed outdoor dining area.
Key Offerings
Savor wood-fired pizzas and flavorful grilled meats, with vegetarian, vegan, and gluten-free options available for both lunch and dinner.
Reservation
No
Open daily from 11:30 - 17:00 and 18:00 - 23:00
Location
Boulevard Kukulcan, Km. 11.5,
Cancun,
Mexico,
77500,
Quintana Roo
Map view
Boulevard Kukulcan, Km. 11.5,
Cancun,
Mexico,
77500,
Quintana Roo
City landmarks
Mall
La Isla Shopping Village
600 m
Landmark
Avenida Kukulkan
1.5
km
Aquarium
Interactive Aquarium
690 m
Museum
Cancun Wax Museum
600 m
Museum
Museo Subacuatico de Arte
1.3
km
Beach
Playa Marlin
1.5
km
Mall
Luxury Avenue
1.7
km
Landmark
Museo Sensorial del Tequila
1.3
km
Shopping Area
Fashion Harbour
610 m
Mall
Kukulcan Plaza
1.6
km
Park
arte Garden
650 m
Mall
La Madonna
690 m
Shopping Area
Luxury Avenue Cancun
1.5
km
Night club
Coco Bongo
2.6
km
Landmark
Cancun Convention Center
2.7
km
Landmark
Marlin Beach
1.2
km
Landmark
Water Park at The Grand
1.3
km
Beach
Chac Mool Beach
2.1
km
Night club
The City Nightclub
2.6
km
Night club
Palazzo
2.8
km
Beach
Playa Forum
2.6
km
Night club
Daddy'O
2.6
km
Beach
Mandala Beach Club
2.6
km
Night club
Mandala Nightclub
2.7
km
Landmark
Dolphinaris Cancun
2.6
km
Nearby
Punta Nizuc - Cancun 1835
Scorpion's Temple ruins
420 m
Blvd. Kukulcan Km 12
Yamil Lu'um Archeological Site
440 m
Blvd. Kukulcan Km 4 Hotel Zone
Museo de Arte Popular Mexicano
490 m
Shopping Area
Flamingo Mall
450 m
Blvd. Kukulcan
Parque Ventura Cancun
490 m
Restaurants
Restaurante Umami
120 m
Blvd Kukulkan KM 11. 5 Manzana 52 Zona Hotelera
Tacun Mexican Restaurant
290 m
Avenida Kukulkan
Oceano
720 m
Blvd Kukulcan KM. 12.5 The Westin Lagunamar Ocean Resort Villas & Spa
Cambalache Cancun
630 m
Blvd. Kukulcan Km. 12.5 La Isla Shopping Mall
Bubba Gump Shrimp Co
610 m
Flamingo Mall Boulevard Kukulcán km 11.5
Pepe's pier
620 m
Royal pier
BeachWalk Restaurant
650 m
Boulevard Kukulcan Km 14.5
Lorenzo's
650 m
Boulevard Kukulcan Manzana 51
Explore Cancun
Activities Around Beach Palace Family Resort
La Isla Shopping Village
8 minutes' walk
A vibrant shopping complex featuring upscale shops, a variety of restaurants, and picturesque canals.
Interactive Aquarium
9 minutes' walk
An engaging aquarium where visitors can interact with marine life, including touch pools and underwater experiences.
Museo Subacuatico de Arte
16 minutes walking
An underwater museum showcasing submerged sculptures promoting coral reef restoration. Great for diving or snorkeling.
Cancun Wax Museum
8 minutes' walk
A fun museum featuring lifelike wax figures of celebrities and historical figures, perfect for photo opportunities.
Restaurante Umami
2 minutes' walk
Offers delicious Asian fusion dishes in a chic setting, featuring a signature sushi menu and vibrant ambiance.
Bubba Gump Shrimp Co
8 minutes' walk
Casual seafood eatery themed around 'Forrest Gump' with a fun atmosphere; popular for shrimp dishes and southern cuisine.
Coco Bongo
30 minutes' walk
Iconic nightlife venue known for its spectacular shows, live music, and vibrant atmosphere; suitable for all ages.
Cancun Convention Center
30 minutes' walk
Hosts various events, including concerts and exhibitions, providing entertainment options for visitors of all interests.
Getting around
Reviews and Ratings
Reviews from guests about their experience.
Ted
United States,
March
2025
8.0/10
I had a pleasant stay overall at Beach Palace. The beach was stunning with warm, soft sand, and the staff was incredibly attentive, especially during a hurricane when they still managed to keep things running smoothly. However, the main pool was quite small and crowded, and some dining options could use improvement. The value for the all-inclusive experience was great, but I did encounter some service inconsistencies.
Rooms
9.0
The rooms were nice and clean with a spacious feel. I particularly enjoyed the lagoon view from my balcony, which was perfect for morning coffee and sunsets.
Service
8.0
The service was top-notch, with many staff members going out of their way to ensure we were comfortable. However, I did have an unsatisfactory experience with one member of the guest services.
Location
9.0
The location is fantastic, just a short walk from shopping plazas. The beach access was also excellent, adding to the overall experience.
Dining
7.0
While the food was generally good, I found some restaurant options to be limited on variety and could occasionally run out of items.
Facilities
7.0
The facilities were decent, with multiple pools and a lovely beach area. However, I wish the main pool was larger to accommodate more guests comfortably.
Bruce
United States,
March
2025
8.6/10
I had a great time at the Beach Palace. The beautiful beach with its soft, warm sand and turquoise waters was definitely a highlight. The pool options were not as expansive as I expected, but the rooftop pools were a nice retreat. While the service at most places was incredible, the Sports Bar was a letdown. Overall, the resort offered great food and a fun environment, but a few areas could use improvement.
Rooms
9.0
The room I stayed in was clean and had a stunning view of the lagoon. It was well-maintained and comfortable throughout my stay.
Service
9.0
Almost all staff members were incredibly attentive and genuinely friendly. A shout-out to those who really went out of their way to make sure we were happy, especially during the busy hurricane period.
Location
10.0
The Beach Palace is located right on the coast, making it easy to enjoy the beach and nearby activities. The surroundings felt safe and welcoming.
Dining
8.0
Dining was a delightful experience with a diverse menu, providing delicious options including authentic Mexican cuisine. Most dining spots surpassed my expectations.
Facilities
7.0
The facilities were quite impressive. The rooftop pools offered a quiet escape, and the gym was perfectly equipped for vacation workouts. However, the main pool was a bit crowded for my taste.
Helen
United States,
November
2024
8.2/10
Our stay at Beach Palace Cancun was a real treat! The hotel truly impressed us with its stunning beach, variety of dining options, and fun activities. However, we did encounter some minor service inconsistencies, and the size of our initial room could have been better. Overall, we had a memorable family vacation and would love to come back.
Rooms
8.0
We booked a lagoon view king size bed room but upgraded to an ocean view room, which was well worth it. The views were spectacular, although the room was a bit cramped due to a large hot tub.
Service
7.0
Most of the staff were friendly and helpful, especially at the restaurants. However, the wait service at the beach and pool was a bit hit-or-miss.
Location
9.0
The hotel is perfectly situated on the bustling hotel strip in Cancun, giving us easy access to a beautiful beach and nearby shopping options. The setting was charming but felt a little congested.
Dining
8.0
We thoroughly enjoyed the variety and quality of food, especially the international options. Dinner at the a la cartes was solid, with standout dishes like beef carpaccio and delicious desserts.
Facilities
9.0
The pool area was fantastic, and the beach was beyond stunning. Everything was clean and well-maintained, making our stay very enjoyable.
Peter
United States,
October
2024
9.0/10
My stay at the Beach Palace was nearly perfect, with stunning ocean views and clean, well-serviced rooms. The attentive staff made me feel very welcome, and the amenities were fantastic, especially the rooftop pool. However, the dining experience was sometimes marred by long waits during peak times, and the elevators could be quite slow. Overall, it was a great vacation that I can't wait to repeat next year!
Rooms
9.0
The rooms were beautifully updated with ocean views and serviced daily. I had a lagoon view king-size bed with additional cots for the kids.
Service
10.0
The service was outstanding, with attentive staff who frequently checked in and took care of everything from beach umbrellas to drinks.
Location
10.0
The hotel is located right on a stunning beach with clear turquoise water, perfect for a relaxing getaway.
Dining
7.0
While the food was good, during peak holiday times, we faced long waits for dinner, which was frustrating.
Facilities
9.0
The facilities, particularly the beach area and rooftop pool, were immaculate and provided a relaxing atmosphere.
Jack
United States,
September
2024
7.0/10
My stay at Beach Palace was a mix of highs and lows. The beach was gorgeous and the location in the Hotel Zone made it convenient for relaxation. However, the rooms are in dire need of a refresh, and I faced some frustrating service delays. Dining options were decent but could use improvements in variety. All in all, it has great potential, especially with its friendly staff and lovely amenities.
Rooms
6.0
The rooms were spacious and had a breathtaking ocean view, but they were showing signs of age and wear.
Service
7.0
While some staff, like Marcos, were amazing and attentive, others fell short of expectations, making the service inconsistent.
Location
9.0
The resort is ideally located in Cancun's Hotel Zone, with easy beach access and nearby activities for families.
Dining
7.0
Dining was a mixed bag, with the Asian restaurant being the highlight, but the buffets lacked variety and the wait times can be frustrating.
Facilities
6.0
The facilities included large pools and beach access, but they need better maintenance and cleaning regarding trash and debris.
Gorgeous beach
Aging rooms
Access exclusive early booking discounts.
Choose your spa escape today!
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
No parking available.
Internet
is available in public areas for free.
Breakfast
At the hotel Beach Palace Family Resort & Spa guests are invited to a full breakfast served for free.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are not allowed.
Year renovated:
2007
Number of floors:
12
Number of rooms:
325
FAQs
About Beach Palace Family Resort & Spa
How far is Beach Palace Family Resort & Spa from Cancun Airport?
The hotel is 27 km from Cancun Airport, approximately a 27-minute drive.
What dining options are available at Beach Palace Family Resort & Spa?
The hotel features four on-site restaurants serving Italian, Asian, Mediterranean, and grilled fine cuts.
Are there swimming pools at Beach Palace Family Resort & Spa?
The hotel boasts three heated swimming pools, including a rooftop pool with scenic views.
Is there a fitness center available at Beach Palace Family Resort & Spa?
Guests can utilize a fully-equipped fitness center featuring treadmills, ellipticals, stationary bicycles, and multifunctional machines.
Does Beach Palace Family Resort & Spa offer childcare services?
Babysitting and children's services, including a kids' club with supervised activities, are available.
What recreational activities can guests enjoy at Beach Palace Family Resort & Spa?
Guests have access to a variety of activities, including billiards, table tennis, fishing, snorkeling, and water slides.
Is there a spa at Beach Palace Family Resort & Spa?
The hotel features a full-service spa offering treatments such as massages and beauty services.
Are there any nearby restaurants just outside Beach Palace Family Resort & Spa?
Nearby restaurants include Restaurante Umami (0.5 km), Tacun (0.5 km), and Cambalache Cancun (0.5 km).
What room amenities are available at Beach Palace Family Resort & Spa?
Rooms offer air conditioning, flat-screen TVs, minibars, and spa bathtubs.
Is Wi-Fi available for guests at Beach Palace Family Resort & Spa?
Free Wi-Fi is provided throughout the hotel.
How close is Beach Palace Family Resort & Spa to historical attractions?
The hotel is a short distance from attractions such as Chichen Itza and the Mayan Museum.
What entertainment options are available at Beach Palace Family Resort & Spa?
Guests can enjoy daily and nightly entertainment programs.
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