Beach Palace Hotel Cancun | Cancun ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

Boulevard Kukulcan, Km. 11.5, Cancun, Mexico, 77500

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior Deluxe Room

Max:

4 persons

445 sq. feet

Bed options:

1 King Size Bed

Lake view

Shower

Coffee machine

room details

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Superior Deluxe Room

Max:

4 persons

445 sq. feet

Bed options:

1 King Size Bed

Sea view

Shower

Coffee machine

room details

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Governor King Suite

Max:

2 persons

625 sq. feet

Bed options:

1 King Size Bed

Shower

Coffee machine

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Center

Cancun 6.4 mi

Airports

Cancun (CUN) 13.5 mi

Isla Mujeres (ISJ) 17.8 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Dining Experience

“The dining options at Beach Palace were excellent! The buffet was varied and flavorful, offering meals that were abundant and delicious. I particularly loved the specialty restaurants, especially the Asian cuisine. It was fantastic not having to make reservations; we simply walked in and enjoyed our meals without any hassle.” view full review

Spacious and Comfortable Rooms

“Our room was really good! We had a large space with a beautiful ocean view from the 11th floor. The room included a comfortable bed, a big bathroom with a jacuzzi, and all the amenities we needed for a comfortable stay. The daily chocolates left by housekeeping were a lovely touch!” view full review

Charming Spa Experience

“I enjoyed a fantastic spa service during my stay. I was lucky to have Catalina as my massage therapist; her skills were really good. The overall atmosphere of the spa was soothing and made for an incredibly relaxing experience. I highly recommend indulging in their treatments!” view full review

Well-Equipped Bathrooms

“The bathroom facilities were impressive! We had a large tub and the shower was fantastic. Everything was well-maintained, with toiletries and towels that felt luxurious. It was a pleasure to unwind in such a well-equipped bathroom after a long day by the pool.” view full review

General

Non-smoking rooms
Free Wi-Fi in public areas
No parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Elevator
Currency exchange
ATM/Cash machine
Barber shop
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center
Diving
Snorkeling
Golf course
Pool tables
Table tennis
Fishing

Services

Paid airport shuttle
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Stores/Commercial services
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar

Business

Business center
Meeting/ Banquet facilities

Children

Babysitting/Child services
Children's buffet
Board games
Children's pool
Water slides
Children's play area
Kids club
Game room

Spa & Leisure

Rooftop pool
Beach access
Beach umbrellas
Sun loungers
Entertainment
Leisure/ TV room
Spa & wellness center
Sauna
Steam room
Jacuzzi
Beauty treatment
Back massage
Head massage
Full body massage
Foot massage
Public Bath
Pool with view

Room features

Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
Direct dial telephone
CD player
AM/FM alarm clock

Location

Boulevard Kukulcan, Km. 11.5, Cancun, Mexico, 77500

Map view

street view

Boulevard Kukulcan, Km. 11.5, Cancun, Mexico, 77500

City landmarks

Mall

La Isla Shopping Village

2000 ft

CancunMexico

Avenida Kukulkan

4900 ft

Aquarium

Interactive Aquarium

2300 ft

Museums

Cancun Wax Museum

2000 ft

Museums

Museo Subacuatico de Arte

4400 ft

Beach

Playa Marlin

4800 ft

Mall

Luxury Avenue

1.0 mi

Blvd. Kukulcan km 12.5

Museo Sensorial del Tequila

4300 ft

Shopping Area

Fashion Harbour

2100 ft

Mall

Kukulcan Plaza

1.0 mi

Parks

arte Garden

2200 ft

Mall

La Madonna

2300 ft

Shopping Area

Luxury Avenue Cancun

4900 ft

Night club

Coco Bongo

1.6 mi

Blvd. Kukulcan Km 9

Cancun Convention Center

1.7 mi

Blvd. Kukulcan 13

Marlin Beach

3900 ft

Chetumal Km 36. 5

Water Park at The Grand

4200 ft

Beach

Chac Mool Beach

1.3 mi

Night club

The City Nightclub

1.6 mi

Night club

Palazzo

1.7 mi

Beach

Playa Forum

1.6 mi

Night club

Daddy'O

1.6 mi

Beach

Mandala Beach Club

1.6 mi

Night club

Mandala Nightclub

1.7 mi

Blvd. Kukulcan

Dolphinaris Cancun

1.6 mi

Nearby

Punta Nizuc - Cancun 1835

Scorpion's Temple ruins

1400 ft

Blvd. Kukulcan Km 12

Yamil Lu'um Archeological Site

1500 ft

Blvd. Kukulcan Km 4 Hotel Zone

Museo de Arte Popular Mexicano

1700 ft

Shopping Area

Flamingo Mall

1500 ft

Blvd. Kukulcan

Parque Ventura Cancun

1700 ft

Restaurants

Restaurante Umami

400 ft

Blvd Kukulkan KM 11. 5 Manzana 52 Zona Hotelera

Tacun Mexican Restaurant

1000 ft

Avenida Kukulkan

Oceano

2400 ft

Blvd Kukulcan KM. 12.5 The Westin Lagunamar Ocean Resort Villas & Spa

Cambalache Cancun

2100 ft

Blvd. Kukulcan Km. 12.5 La Isla Shopping Mall

Bubba Gump Shrimp Co

2100 ft

Flamingo Mall Boulevard Kukulcán km 11.5

Pepe's pier

2100 ft

Royal pier

BeachWalk Restaurant

2200 ft

Boulevard Kukulcan Km 14.5

Lorenzo's

2200 ft

Boulevard Kukulcan Manzana 51

Reviews and Ratings

Reviews from guests about their experience.

80%

loved their spa retreat and can’t wait to return.

Gorgeous beach

Friendly staff

Aging rooms

Inconsistent service

8.0/10

Great

Rooms

8.2

Location

9.4

Service

8.2

Dining

7.4

Ted

United States of America, March 2025

8.0/10

I had a pleasant stay overall at Beach Palace. The beach was stunning with warm, soft sand, and the staff was incredibly attentive, especially during a hurricane when they still managed to keep things running smoothly. However, the main pool was quite small and crowded, and some dining options could use improvement. The value for the all-inclusive experience was great, but I did encounter some service inconsistencies.

Rooms

9.0

The rooms were nice and clean with a spacious feel. I particularly enjoyed the lagoon view from my balcony, which was perfect for morning coffee and sunsets.

Service

8.0

The service was top-notch, with many staff members going out of their way to ensure we were comfortable. However, I did have an unsatisfactory experience with one member of the guest services.

Location

9.0

The location is fantastic, just a short walk from shopping plazas. The beach access was also excellent, adding to the overall experience.

Dining

7.0

While the food was generally good, I found some restaurant options to be limited on variety and could occasionally run out of items.

Facilities

7.0

The facilities were decent, with multiple pools and a lovely beach area. However, I wish the main pool was larger to accommodate more guests comfortably.

Bruce

United States of America, March 2025

8.6/10

I had a great time at the Beach Palace. The beautiful beach with its soft, warm sand and turquoise waters was definitely a highlight. The pool options were not as expansive as I expected, but the rooftop pools were a nice retreat. While the service at most places was incredible, the Sports Bar was a letdown. Overall, the resort offered great food and a fun environment, but a few areas could use improvement.

Rooms

9.0

The room I stayed in was clean and had a stunning view of the lagoon. It was well-maintained and comfortable throughout my stay.

Service

9.0

Almost all staff members were incredibly attentive and genuinely friendly. A shout-out to those who really went out of their way to make sure we were happy, especially during the busy hurricane period.

Location

10.0

The Beach Palace is located right on the coast, making it easy to enjoy the beach and nearby activities. The surroundings felt safe and welcoming.

Dining

8.0

Dining was a delightful experience with a diverse menu, providing delicious options including authentic Mexican cuisine. Most dining spots surpassed my expectations.

Facilities

7.0

The facilities were quite impressive. The rooftop pools offered a quiet escape, and the gym was perfectly equipped for vacation workouts. However, the main pool was a bit crowded for my taste.

Helen

United States of America, November 2024

8.2/10

Our stay at Beach Palace Cancun was a real treat! The hotel truly impressed us with its stunning beach, variety of dining options, and fun activities. However, we did encounter some minor service inconsistencies, and the size of our initial room could have been better. Overall, we had a memorable family vacation and would love to come back.

Rooms

8.0

We booked a lagoon view king size bed room but upgraded to an ocean view room, which was well worth it. The views were spectacular, although the room was a bit cramped due to a large hot tub.

Service

7.0

Most of the staff were friendly and helpful, especially at the restaurants. However, the wait service at the beach and pool was a bit hit-or-miss.

Location

9.0

The hotel is perfectly situated on the bustling hotel strip in Cancun, giving us easy access to a beautiful beach and nearby shopping options. The setting was charming but felt a little congested.

Dining

8.0

We thoroughly enjoyed the variety and quality of food, especially the international options. Dinner at the a la cartes was solid, with standout dishes like beef carpaccio and delicious desserts.

Facilities

9.0

The pool area was fantastic, and the beach was beyond stunning. Everything was clean and well-maintained, making our stay very enjoyable.

Peter

United States of America, October 2024

9.0/10

My stay at the Beach Palace was nearly perfect, with stunning ocean views and clean, well-serviced rooms. The attentive staff made me feel very welcome, and the amenities were fantastic, especially the rooftop pool. However, the dining experience was sometimes marred by long waits during peak times, and the elevators could be quite slow. Overall, it was a great vacation that I can't wait to repeat next year!

Rooms

9.0

The rooms were beautifully updated with ocean views and serviced daily. I had a lagoon view king-size bed with additional cots for the kids.

Service

10.0

The service was outstanding, with attentive staff who frequently checked in and took care of everything from beach umbrellas to drinks.

Location

10.0

The hotel is located right on a stunning beach with clear turquoise water, perfect for a relaxing getaway.

Dining

7.0

While the food was good, during peak holiday times, we faced long waits for dinner, which was frustrating.

Facilities

9.0

The facilities, particularly the beach area and rooftop pool, were immaculate and provided a relaxing atmosphere.

Jack

United States of America, September 2024

7.0/10

My stay at Beach Palace was a mix of highs and lows. The beach was gorgeous and the location in the Hotel Zone made it convenient for relaxation. However, the rooms are in dire need of a refresh, and I faced some frustrating service delays. Dining options were decent but could use improvements in variety. All in all, it has great potential, especially with its friendly staff and lovely amenities.

Rooms

6.0

The rooms were spacious and had a breathtaking ocean view, but they were showing signs of age and wear.

Service

7.0

While some staff, like Marcos, were amazing and attentive, others fell short of expectations, making the service inconsistent.

Location

9.0

The resort is ideally located in Cancun's Hotel Zone, with easy beach access and nearby activities for families.

Dining

7.0

Dining was a mixed bag, with the Asian restaurant being the highlight, but the buffets lacked variety and the wait times can be frustrating.